Terms and Conditions

Website Usage:

  • By accessing and using our holidays website, you agree to comply with these terms and conditions. If you do not agree with any part of these terms, please refrain from using our website.
  • The content on our website is provided for general information and promotional purposes. While we strive to ensure accuracy, we do not warrant the completeness, reliability, or suitability of the information for any particular purpose.
  • Unauthorized use or reproduction of any content, images, or materials on our website is strictly prohibited and may violate copyright laws.

Holiday Package Information:

  • The information provided on our website about holiday packages, including itineraries, destinations, accommodations, and prices, is subject to change without prior notice. We reserve the right to modify or discontinue any package at any time.
  • The images and descriptions of holiday packages on our website are for illustrative purposes only. Actual accommodations, services, and experiences may vary.
  • While we make every effort to ensure the accuracy of the information, we do not guarantee the availability of specific services, amenities, or attractions mentioned in the package descriptions.

Booking Process:

  • All holiday package bookings made through our website are subject to availability and confirmation by Santamonica Tours and Travels. Submitting a booking request does not guarantee a reservation until confirmed by us.
  • Prices displayed on our website are indicative and may vary based on factors such as travel dates, group size, and additional services or upgrades requested. The final price will be communicated during the booking process and confirmed in the booking confirmation.
  • It is your responsibility to provide accurate and complete information during the booking process. Any errors or inaccuracies may result in additional charges or complications with your reservation.

Payment and Cancellation:

  • Payment terms and conditions, including deposit requirements and deadlines, will be specified during the booking process. Failure to comply with the payment requirements may result in cancellation of the booking.
  • Cancellation and refund policies specific to each holiday package will be provided during the booking process. It is your responsibility to review and understand the applicable cancellation policy before making a booking.
  • Any refunds or compensation for cancellations or changes will be processed according to the applicable cancellation policy and communicated to you.

Travel Documents and Insurance:

  • It is your responsibility to ensure that all necessary travel documents, such as passports, visas, and health certificates, are valid and obtained prior to departure. We will not be held liable for any issues arising from inadequate or expired travel documents.
  • We strongly recommend obtaining comprehensive travel insurance to cover any unforeseen circumstances, including trip cancellation, medical emergencies, or loss of personal belongings. We will not be liable for any expenses or losses incurred due to the absence of travel insurance.

Liability:

  • While we endeavor to provide accurate and up-to-date information on our website, we do not warrant the accuracy, completeness, or reliability of the content. We will not be liable for any errors, omissions, or damages arising from the use of our website.
  • We will not be responsible for any loss, damage, injury, or inconvenience caused directly or indirectly due to acts of nature, accidents, delays, political unrest, or any other force majeure event beyond our control.
  • Our liability, if any, shall be limited to the cost of the booking made through our website.

User Responsibilities:

  • You are responsible for maintaining the confidentiality of any login credentials provided for accessing our website. Any unauthorized use of your account should be reported immediately

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